Privacy Policy

1. What we collect

We may collect the following types of information:

Personal information you provide

• Name, email address, company name and contact details when you fill in a form, request a demo or subscribe to updates.
• Account and billing information if you sign up for a WorkClone service or pilot.

Automatic data

When you visit our website, we automatically receive:

• IP address, browser type, device information, and referring URLs.
• Site usage analytics through tools such as Google Analytics or similar.

Communications

We may keep records of emails, chats or phone interactions for training, security, and service quality purposes.

AI and voice data (where applicable)

If you interact with a WorkClone voice or digital clone, recordings or transcriptions may be processed to improve accuracy, tone modelling, and user experience. Any such data is handled securely and in accordance with this policy.

2. How we use your information

We use personal information to:

• Provide, operate and improve our Services
• Respond to enquiries and support requests
• Communicate updates, offers or product information (you can opt out anytime)
• Analyse Site usage and performance
• Comply with legal obligations

We do not sell, rent or trade personal data to third parties.

3. Legal basis for processing

We process personal information only where lawful, including:

• Your consent (for newsletters, marketing and demos)
• Contractual necessity (to provide paid or pilot Services)
• Legitimate interests (to improve our platform and maintain security)
• Legal compliance obligations

4. Disclosure of information

We may share information with:

• Service providers who help operate our infrastructure (e.g. hosting, analytics, payment processing, communications)
• Professional advisers (legal, accounting, insurance) bound by confidentiality
• Authorities where required by law, regulation, or to protect rights, property or safety

If data is transferred outside Australia (e.g. to cloud providers in the US or EU), we take reasonable steps to ensure equivalent privacy protections apply.

5. Cookies and tracking

We use cookies and similar technologies to improve functionality, analyse traffic and personalise content.

You can change your browser settings to refuse cookies, though some features may not function properly.

6. Data storage and security

Your information is stored on secure servers operated by reputable cloud providers. We apply reasonable technical and organisational safeguards including encryption, access control, and monitoring to protect data from misuse, loss, or unauthorised access.

7. Data retention

We retain personal information only as long as necessary for the purposes described above, or as required by law. When no longer needed, information is securely deleted or anonymised.

8. Your rights

Under Australian privacy law, you have the right to:

• Access and correct your personal information
• Withdraw consent for marketing communications
• Request deletion, where legally permitted
• Make a complaint if you believe your privacy has been breached

To exercise any of these rights, contact us using the details on our contact page.

9. Links to other sites

Our Site may contain links to other websites. We are not responsible for their privacy practices. We recommend reviewing their policies when you leave our Site.

10. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted at workclone.com/privacy with the “Last updated” date above.